The Tesla experience

Customer experiences are so important for word of mouth marketing.

Everyone is wowed by receiving their first iPhone box and how lovely the packaging is.

I had a similar experience last week with a car – which is quite unusual!

wpid-photo-2-300x225-2014-08-13-11-03.jpg

Here is my car being unveiled with a personalised printed sign showing the results of 6 months + wait for a new car (unusual for me!)

wpid-IMG_2580-2014-08-13-11-03.jpg
It was a great experience and I think every startup should think about the experience of opening a delivery.

Leave a Reply

Your email address will not be published. Required fields are marked *