Daily Archives: August 12, 2013

Net Promoter Score update

OK, the results are in.

This blog has a NPS of 33% which isn’t bad compared to some that I have seen. I think I need to work on the product (the blog posts) to try and get this above 50%.

I now have a benchmark to work on, so I can use this as the base level to work on.

I did think about adding a comments box after I had designed the survey that would have given me some more feedback, but I thought you could add some comments to the blog instead.